Leopoldine shoes have a regular fit, therefore we recommend you to order your usual footwear size.
in case you wear an `half size`, we suggest you to get the upper size.
Eg. UK size 7 .7, Leopoldine 8
UE size 37.5, Leopoldine 38
We accept payments through PayPal, Visa and Mastercard credit cards.
For further informations please see our terms and conditions.
Orders shipping time: from 2 to 7 working days( 7/10 working days for international deliveries)
Fees
Italy: free
Europe: E 15
Extea EU: E 25*
*Any customs duties from non-EU area are in charge to the recipient.
Of course yes! Returns are free within 6 days from the date of receipt of the purchase.
REFUNDS: It is possible to return the purchased goods within 14 days. Immediately after receiving the goods at our premises and checking their integrity, we will return the purchase money (exclusively for the product, shipping costs excluded).
The cost of the return shipment and any customs fees are charged to the consumer.
EXCHANGE OF GOODS: You can change the goods at any time within 30 days of purchase, but only if the goods are intact. The customer will pay only the shipping costs and any roundtrip customs costs. Once we have received the return, we will take care to send the change immediately.
For more information see the Terms and Conditions
WHAT TO DO?
The customer who wants to return or make an exchange must send an email indicating in the subject “return / exchange request” to info@leopoldineshoes.com specifying the reason.
Following the acceptance of the return / exchange request, a confirmation email will be sent with the details of the procedure. Following receipt of the item and verification of product integrity, confirmation or denial of the return will be communicated via email.
From the acceptance of the return within 48 o, we will refund or send the product with which the exchange was made.
The returned items must be intact, unused, in their original packaging and in the same condition as when they were received, therefore it is advisable to try the shoes on a clean and soft surface, thus avoiding damage to the leather sole.
